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Problems of the Service Quality in Georgia

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Lasha Tabatadze

PhD in Business Administration, Assistant Professor at Ilia State University

Abstract

In the article, the essence and importance of service quality problems in various sectors of Georgia are discussed. Selected and characterized factors that are the main provoking circumstances of the problem. The research results are evaluated, the ways of improvement and improvement of service quality are described in detail, critical conclusions and important recommendations are presented.

Keywords: Problems of the service, service Quality.

References

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  2. James McGrath, Bob Bates, ,,The Little Book of Big Management Theories:…and How to Use them Paperbac”, North River Press, 2017;
  3. Samuel C. Certo – ,,Modern Management”, Ninth Edition 2020;
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  5. Eliyahu M. Goldratt, Jeff Cox, ,,The Goal: A Process of Ongoing Improvement”, North River Press, 2017;
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  7. Michael Watkins, ,,The First 90 Days: Critical Success Strategies”, Harvard Business Review Press, 2020.
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  9. L.Tabatadze, ,,Strategic directions of strengthening competition on higher education market of Georgia” European Scientific Journal, 2015.

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The New Economist N 2-3 (2024), Vol. 19, Issue 2

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Published Date:

12/09/2024

Copyright (c) 2024 Lasha Tabatadze

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